Privacy Policy

If you signed up for a MissionReady workspace, your employer or organization ("Customer") is the data controller for personal data processed inside that workspace, and we act as their processor. For our marketing site and account signup, MissionReady is the controller.

• Account data: name, email, password hash, workspace name, role, and billing contact.
• Operational data you submit: sites, post orders, incidents, guard tour runs, checkpoint scans, attachments, shift reports, messages, and dispatch records.
• Location & device data: GPS coordinates, accuracy, speed, heading, battery, and device identifiers from officer mobile clients while a shift or patrol is active.
• Usage data: log entries, IP address, browser, OS, referrer, performance metrics, and feature events.
• Cookies & similar: essential session cookies, security tokens, and limited analytics — see Section 8.
• Payment data: handled by our payment processor; we store only the subscription state and a billing reference.

• Provide, operate, secure, and improve the Service.
• Authenticate users, enforce workspace isolation, and prevent abuse.
• Generate patrol replays, analytics, anomaly detection, and client-ready reports.
• Send transactional emails (invites, alerts, password resets, billing).
• Provide customer support and respond to your requests.
• Comply with legal obligations and enforce our Terms.

Where applicable, we rely on: (a) performance of a contract; (b) our legitimate interests in operating and securing the Service; (c) consent for optional features (e.g. marketing emails); and (d) compliance with legal obligations.

We share personal data only with:

• Sub-processors who host, secure, or operate the Service (cloud hosting, database, email delivery, error monitoring, payment processing).
• Other members of your workspace, according to their assigned role.
• Authorities, when required by law or to protect rights, safety, and property.
• An acquirer in the event of a merger, acquisition, or asset sale, subject to this Policy.

We do not sell personal data.

Personal data may be processed in countries other than where you live. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

We retain personal and operational data for as long as the workspace is active and as needed to provide the Service. Patrol replay, GPS, and heatmap data are retained according to your subscription plan. After workspace closure, data is deleted or anonymized within a reasonable period, except where retention is required by law.

We use strictly necessary cookies for authentication and security, and a limited set of analytics cookies to understand product usage. You can control cookies through your browser settings. Disabling essential cookies will break sign-in.

We use encryption in transit, encryption at rest for managed databases, row-level security for workspace isolation, signed checkpoint tokens, audit logging, and least-privilege access controls. No system is perfectly secure; you are responsible for protecting your account credentials.

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. If your data is held inside a Customer workspace, please direct your request to that Customer; we will assist them as their processor. Otherwise, contact us using the details below.

The Service is not directed to children under 16, and we do not knowingly collect personal data from them.

We may update this Policy from time to time. Material changes will be announced in-product or by email. Continued use of the Service after the effective date constitutes acceptance.

Questions about this Policy or our data practices? Email privacy@missionready.dev.